Evvy Vaginal Health Test by Evvy
Evvy
- Regular price
- Price: $129.00 USD
- Regular price
- List Price: $149.00 USD
- Sale price
- Price: $129.00 USD
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- per
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Estimated Arrival: Between Oct 07 and Oct 14. United States
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PRODUCT DESCRIPTION
An easy, at-home vaginal microbiome test that tells you what's up down there, why it matters, and what you can do about it.
A single test is a great snapshot of your vaginal health.
Who is the Evvy Vaginal Health Test for?
- If you have a vagina
TAKE AN EVVY TEST TO...
see if research has associated the microbes in your vagina with conditions like infertility, STI acquisition, preterm birth, and more.
- If you have recurrent symptoms
- If you’re in menopause
Innovative, integrative, and supportive vaginal healthcare
Treatment programs leverage Rx medication, research-backed supplements, curated education, and holistic support to improve vaginal health outcomes.
FAQs.
Anyone with a vagina over the age of 18 can purchase an Evvy test and get comprehensive results, a 1:1 coaching call, and a plan of clear next steps!
However, providers through Evvy's care platform can only offer treatment when they are able to clearly diagnose based on a patient's Evvy results and health history.
Today, providers through Evvy's care platform offer clinical care and integrative treatments if they can diagnose you with BV, AV, or a yeast infection or if they believe your microbiome can benefit from medical-grade probiotics.
Please note that providers through Evvy's care platform may determine that a patient's Evvy results and health history are not sufficient to reach a proper diagnosis or that the patient may require additional physical examinations prior to treatment (such as those with a history of gynecological cancer or active pregnancy). Providers will then refer the patient from Evvy's digital care platform to receive in-person care and a physical examination to establish the best treatment plan. No matter what, all Evvy tests come with a custom plan of clear next steps to talk to your doctor about, as well as a free 1:1 coaching call!
As a reminder, the Evvy test does not test for or treat STIs and does not replace your Pap smear or regular OBGYN visits.
Clinical care is not yet available in: Arkansas, Delaware, Idaho, Kansas, Mississippi, New Mexico, New York, Puerto Rico, Rhode Island, Vermont, US Virgin Islands, Washington DC, West Virginia, Armed Forces Europe / Pacific. Make sure to check back soon — we're rolling out care to all 50 states in the next few months!
Providers on Evvy's care platform offer an innovative, integrative approach to vaginal health — not just antibiotics.
The treatments prescribed by an Evvy-affiliated provider are compounded specifically for you using medical-grade ingredients most likely to improve your microbiome and symptoms based on the latest literature.
Treatment may include targeted antibiotics and/or antifungals to suppress the prominent disruptive microbes, research-backed supplements to support the protective microbes, and personalized soothing ointments as necessary to reduce your specific symptoms as your microbiome transitions. All ingredients are either FDA-approved for vaginal health or are available over the counter, with literature supporting their use for vaginal health. Additionally, probiotics and supplements are made vaginally accessible to maximize their efficacy in shifting the vaginal microbiome.
Evvy’s care platform enables providers to leverage your comprehensive microbial profile and health history to select the right selection of these treatments in the right order — ensuring you end up with a treatment plan most likely to improve your vaginal health.
No — every Evvy test includes comprehensive, physician-reviewed results, a custom plan of clear next steps, and a free 1:1 coaching call, but prescription treatments are not included in the price of the test, as they will vary from patient to patient depending on your results and health history.
A provider will review your results and determine a custom set of treatments for you based on your results and health history. This may include Rx medication and research-backed supplements, like medical grade boric acid, targeted antibiotics and antifungals, probiotic suppositories, custom soothing ointment, and more.
A provider will review your health history, clinical intake form, and your latest Evvy test results to decide the right treatment program for you. They will carefully review your allergies, past treatment experience, and the composition of your microbiome to select the specific prescriptions most likely to improve your microbiome and provide symptom relief.
To ensure that our customers are able to get care in a convenient and affordable way, we currently only offer asynchronous consultations. You'll be able to communicate with your doctor via chat as needed! Research shows that there's no significant difference in outcomes between async and in-person/live consultations — but it's something we're looking into offering in the future for those who want it.
Evvy’s Vaginal Health Test is eligible for reimbursement by most HSA and FSA plans, but we can't guarantee coverage because every plan is a little different. Check-in with your plan to make sure Evvy fits their guidelines. You can obtain an itemized receipt, as long as your kit is registered, by contacting our care team support@evvy.com.
Orders typically ship in 1-2 business days and take 3-5 days to arrive via USPS.
Yes — the Evvy Vaginal Health Test is a CLIA-validated test performed at a CLIA, CAP, and CLEP-certified lab.
During the rigorous validation process, our test showed improved analytical sensitivity and specificity over traditional methods — finally bringing in the power and precision of metagenomics to vaginal healthcare.
We offer a full refund for test kits if an order is canceled within twenty-four (24) hours of purchase.
If a refund is requested after 24 hours but within 14 days of purchase of a Vaginal Health Test, and if the sample is not returned to Evvy, we offer a refund in the amount of the test kit purchase price minus a $25 (USD) processing fee. The shipping and handling costs plus tax (if any and where applicable) are non-refundable.
No refunds are available after 14 days of purchase.
To request a refund, please send an email to the Evvy Care team at support@evvy.com with your order number.
For our full refund policy, please view our terms of service.
*Shipped directly to you by our friends at Evvy
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About Our Policies
Price Match
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price, for the same exact item, then let us know within one week of purchase and we will refund you the difference in price.
Proof of the price difference and from what store is required. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
To request your partial refund simply e-mail us a link to the same product on our website, and the link on our competitors website within one week from the date of your order and we will process the credit accordingly.
Email: support@lotusandwillow.com
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee.
- Promotions such as rebates and buy one, get one free offers are not eligible.
- The item must be at regular price and not on sale.
- The item must be in stock on the competitors website and must be the same exact item.
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
Shipping
Shipping Policy
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the payment to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@lotusandwillow.com .
Financing
Financing
Thank you for considering financing options.
We offer financing with Klarna and Shop Pay.
Before proceeding with your purchase using Klarna's financing services, please take a moment to review the following page policy that outlines important information and terms related to financing transactions.
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Eligibility: a. To be eligible for financing, you must be at least 18 years old or of legal age in your country of residence. b. Klarna or Shop Pays financing services are available in select countries. Please ensure that your country is included in the list of supported locations.
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Financing Options: a. Klarna or Shop Pay offers various financing plans, such as installment plans and interest-free options, depending on your location and the merchant's terms. b. The specific financing options available to you may be determined by Klarna or Shop Pay based on your creditworthiness and other factors.
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Application Process: a. When selecting Klarna or Shop Pay as your payment method, you will be prompted to apply for financing during the checkout process. b. Klarna or Shop Pay may require certain personal information and perform a credit check to assess your eligibility for financing. c. The decision to approve or decline your financing application rests solely with Klarna or Shop Pay, and Lotus and Willow LLC does not have any control over the outcome.
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Payment and Billing: a. If your financing application is approved, you will receive confirmation from Klarna or Shop Pay and an agreement outlining the terms of the financing plan. b. You will be responsible for making payments according to the agreed-upon terms, which may include monthly installments or other payment schedules. c. Any changes or modifications to the financing plan should be discussed directly with Klarna's or Shop Pays customer support. d. Late payments may result in additional fees or penalties as per Klarna or Shop Pays terms and conditions.
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Returns and Refunds: a. If you wish to return an item purchased through Klarna's financing, the return and refund process will be subject to the Lotus and Willows return policy. b. Any refunds issued through Lotus and Willow LLC will be applied to your Klarna or Shop Pay financing account balance, and adjustments will be made to your payment schedule as necessary.
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Privacy and Security: a. Klarna and Shop Pay are committed to protecting your privacy and personal information. Any data collected during the financing process will be handled in accordance with applicable privacy laws and the respective privacy policies of Klarna and Shop Pay.
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Disputes and Customer Support: a. In case of any disputes or issues related to the financing transaction, please contact Klarna's customer support or Shop Pays customer support directly.
Please note that this page policy is intended as a general guideline and may be subject to change. For the most up-to-date and detailed information regarding financing with Klarna and Shop Pay, we recommend referring to Klarna's website, and Shop Pays website for terms and conditions.
Should you have any further questions or concerns, please do not hesitate to contact Klarna's customer support or reach out to Shop Pays customer support team for assistance.
Exchanges/Returns
Return and Refund Policy
Thank you for shopping at Lotus and Willow LLC.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable to any products you purchased with us.
As an authorized dealer of the various brands on Our website, Lotus and Willow LLC collaborates with different Partner Brand Suppliers and dropships their products directly from them. In line with this, We entrust the responsibility of handling all customer support inquiries related to their respective products to the Suppliers. This includes matters concerning returns, refunds, and cancellations, as the Suppliers maintain control over their own policies in these areas.
Whenever We receive a request or question specifically regarding a product from one of Our Partner Brand Suppliers we promptly redirect the inquiry to the Supplier's dedicated customer support team for assistance.
The pricing and policies for all sale items are determined solely by each individual Partner Brand Supplier, and are subject to change at the Supplier's discretion. Lotus and Willow LLC does not have control over these aspects.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Lotus and Willow LLC, located at 5810 Shelby Oaks Dr..
- Goods or Products refer to the items offered for sale on the Service.
- Partner Brands Supplier refers to the suppliers of each product.
- Orders mean a request by you to purchase Goods from us.
- Service refers to the Website.
- Website refers to Lotus and Willow, accessible from https://lotusandwillow.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Please contact us at support@lotusandwillow.com within 7 days to confirm the cancellation policy for the order you wish to cancel.
As previously stated, each Supplier has their own policies that must be adhered to. We suggest you read each product description carefully, as the terms for cancellation are sometimes (depending on the Supplier) stated therein. If you are unsure, please contact us, and we will be happy to assist you.
The deadline for canceling an Order depends on each individual Brand supplier. Please email: support@lotusandwillow.com, and we will contact the Supplier to provide you with the necessary information.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email: support@lotusandwillow.com
Before a refund is issued from Lotus and Willow LLC, we will always confirm with the Suppliers of the product that the refund is approved.
This is to ensure that the You have met the terms and conditions before the payment is returned.
You will be informed of the Suppliers' terms and conditions by the Supplier and how they are to be met.
We'll initiate your refund immediately upon approval of the Supplier. We will use the same means of payment as you used for the Order.
Refund Timing
The timing of the refund may vary depending on the Supplier and their policies. You will be informed of the refund timing by the Supplier directly when You initiate a refund request.
Conditions for Returns
In order for the Goods to be eligible for a return, email: support@lotusandwillow.com, and we will put you in contact with the customer support team of the Partner Brand Supplier of the purchased Goods to ensure that your purchase meets their terms and conditions.
Each Supplier reserves the right to refuse returns of any merchandise that does not meet their return conditions at their own discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to each Supplier. We allow the suppliers of each product to handle all customer service pertaining to their products, as the supplier controls their own return/refund/cancellation policies.
Contact us by email: support@lotusandwillow.com, and we will assist in connecting you with the correct Supplier customer support team to process your request.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. The supplier will inform you of their returns/refund policy in order to receive your refund for the returned Goods.
Gifts
In order for the Goods to be eligible for a refund/return, email: support@lotusandwillow.com, and we will put you in contact with the customer support team of the Partner Brand Supplier of the purchased Goods to ensure that your purchase meets their terms and conditions.
Each Supplier reserves the right to refuse refund/returns of any merchandise that does not meet their return conditions at their own discretion.
Received the Wrong Item
If you have received the wrong item, color, or size, we will be sure to get a resolution for you. Email: support@lotusandwillow.com immediately upon delivery, so that we can contact the Supplier to help make your order right. We require a photo(s) of the wrong item received. The Supplier may require the wrongly received item to be returned when providing a resolution. However, you will be informed of the Supplier's policy by the Supplier's customer support. We reserve the right to refuse to service any wrong item reported more than 30 days after the delivery date.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: support@lotusandwillow.com