Financing

Financing

Thank you for considering financing options.

We offer financing with Klarna and Shop Pay.

Before proceeding with your purchase using Klarna's financing services, please take a moment to review the following page policy that outlines important information and terms related to financing transactions.

  1. Eligibility: a. To be eligible for financing, you must be at least 18 years old or of legal age in your country of residence. b. Klarna or Shop Pays financing services are available in select countries. Please ensure that your country is included in the list of supported locations.

  2. Financing Options: a. Klarna or Shop Pay offers various financing plans, such as installment plans and interest-free options, depending on your location and the merchant's terms. b. The specific financing options available to you may be determined by Klarna or Shop Pay based on your creditworthiness and other factors.

  3. Application Process: a. When selecting Klarna or Shop Pay as your payment method, you will be prompted to apply for financing during the checkout process. b. Klarna or Shop Pay may require certain personal information and perform a credit check to assess your eligibility for financing. c. The decision to approve or decline your financing application rests solely with Klarna or Shop Pay, and Lotus and Willow LLC does not have any control over the outcome.

  4. Payment and Billing: a. If your financing application is approved, you will receive confirmation from Klarna or Shop Pay and an agreement outlining the terms of the financing plan. b. You will be responsible for making payments according to the agreed-upon terms, which may include monthly installments or other payment schedules. c. Any changes or modifications to the financing plan should be discussed directly with Klarna's  or Shop Pays customer support. d. Late payments may result in additional fees or penalties as per Klarna or Shop Pays terms and conditions.

  5. Returns and Refunds: a. If you wish to return an item purchased through Klarna's financing, the return and refund process will be subject to the Lotus and Willows return policy. b. Any refunds issued through Lotus and Willow LLC will be applied to your Klarna or Shop Pay financing account balance, and adjustments will be made to your payment schedule as necessary.

  6. Privacy and Security: a. Klarna and Shop Pay are committed to protecting your privacy and personal information. Any data collected during the financing process will be handled in accordance with applicable privacy laws and the respective privacy policies of Klarna and Shop Pay.

  7. Disputes and Customer Support: a. In case of any disputes or issues related to the financing transaction, please contact Klarna's customer support or Shop Pays customer support directly. 

Please note that this page policy is intended as a general guideline and may be subject to change. For the most up-to-date and detailed information regarding financing with Klarna and Shop Pay, we recommend referring to Klarna's website, and Shop Pays website for terms and conditions.

Should you have any further questions or concerns, please do not hesitate to contact Klarna's customer support or reach out to Shop Pays customer support team for assistance.